Effective date: October 2025
By using this website, you agree to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern ColorWay’s relationship with you in relation to this website.
If you do not agree with any part of these Terms & Conditions, please do not use this website or place an order.

1. Trade Only

ColorWay is a trade-only supplier.
By purchasing products from this website, you confirm that you are a qualified hairdresser, colourist, or salon professional, and that you are competent in using the professional-grade products sold on this website.

ColorWay, its owners, and employees will not be held responsible for any injury, damage, or loss resulting from misuse, improper application, or non-professional use of the products.

We reserve the right to request proof of professional qualification and to refuse any order if we have reasonable grounds to believe that the buyer is not a professional user.
As a professional customer, it is your responsibility to hold adequate insurance for all products you use.
ColorWay reserves the right to carry out periodic checks of customer details to verify compliance with this requirement.

2. Use of Information

The content of this website is for general information and reference only.
It may change at any time without prior notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found on this website.
You acknowledge that such information may contain inaccuracies or errors, and we expressly exclude all liability for such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, and it is your sole responsibility to ensure that any products or information available through this website meet your individual requirements.

Please note that product colours may vary due to differences in screen settings, and packaging may differ from that shown in images.

3. Product Availability

All products are offered subject to stock availability.
If we are unable to fulfil an order due to insufficient stock, we will contact you via the email or phone number you provided.
You may choose to:

• replace the unavailable product with a similar one, or

• receive a full refund for the missing item.

Refunds will be processed through the same payment method used for purchase.

4. Product Reviews

To submit a review, you must be a registered user of our website.
All reviews are moderated before being published.

Reviews must:

• Relate specifically to the product in question.

• Be respectful and not include derogatory comments about others.

• Not contain unlawful, harassing, defamatory, abusive, obscene, or threatening content.

• Not include advertising, links, or HTML code.

• Not disclose any personal data (such as phone numbers, addresses, or card details).

• Not be submitted by suppliers or manufacturers.

ColorWay reserves the right to edit or remove any review that breaches these guidelines.

5. Pricing

We reserve the right to correct pricing errors at any time.
All purchases are subject to availability, and ColorWay reserves the right to refuse service to any individual or company for any reason.

Prices are shown in Euro (€) and include VAT (23%) unless otherwise stated.

6. VAT Registered Customers

If you are VAT-registered, please ensure that you provide your VAT number when placing an order.
Once an invoice has been generated, no changes can be made to VAT details or invoice information.

7. Special Offers

All promotional offers are subject to availability and may change or end without prior notice.
If a free or discounted item was supplied as part of a promotion, this item must also be returned (or its full price paid) if the qualifying product is later returned.

8. Payment

ColorWay checkout accepts PayPal, debit, and credit card payments.
When placing an order, you will be redirected to PayPal’s secure payment page, where you can complete the transaction either by logging into your PayPal account or by choosing “Pay with Debit/Credit Card.”
All transactions are processed securely — we do not store or have access to your card details.

9. Delivery

We aim to dispatch orders within 1–2 working days.
Orders are shipped via trackable courier services (such as An Post or other reliable partners).

In most cases, deliveries within Ireland arrive within 2 working days after dispatch, but occasional courier delays may occur, especially during peak periods or holidays.
ColorWay is not liable for delays outside of our control once the parcel has been handed to the courier.

10. Liability

All products sold on this website are intended for professional use only.
By purchasing, you acknowledge that you understand the correct method of use and accept full responsibility for results.

ColorWay shall not be held liable for any:

• allergic reactions,

• hair or scalp damage,

• colour discrepancies,

• or losses resulting from incorrect application or mixing of professional products.

Use all items at your own risk and always follow manufacturer’s guidelines.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Ireland.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the Irish courts.

ColorWay
Professional Hair Products
📍 Ireland
🌐 www.colorway.ie
✉️ info@colorway.ie